These Terms and Conditions govern your use of apkmaz11 — including account registration, deposits and withdrawals in PKR, bonuses, VIP rewards, Cricket betting, Live Casino, Bingo, and all other services offered on this platform. Please read them carefully before registering or placing any bets.
Six things every apkmaz11 player in Pakistan should know before getting started.
apkmaz11 is exclusively for adults aged 18 and over. Registering on behalf of a minor, or allowing a minor to use your account, is a serious breach of these Terms and will result in immediate permanent account closure and forfeiture of all balances.
Each player may hold only one registered account on apkmaz11. Duplicate accounts — whether created under a different name, email, or phone number — will be closed and balances forfeited. If you have lost access to your account, contact support rather than creating a new one.
All transactions on apkmaz11 are processed in Pakistani Rupees (PKR). Supported channels include JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and mobile wallets. Withdrawal requests are processed according to your VIP tier, with faster turnaround at higher tiers.
All bonuses, including Welcome Bonuses, Weekly Cashback, and VIP rewards, carry specific wagering requirements and eligible game conditions. Bonus terms are clearly stated at the time of each offer. apkmaz11 does not impose hidden wagering conditions after a bonus is accepted.
Identity verification (KYC) is required before processing your first withdrawal. Accepted documents include a valid Pakistani CNIC or passport. KYC is a one-time process per account and is required to protect both the player and the integrity of the platform.
apkmaz11 provides deposit limits, session reminders, cooling-off periods, and self-exclusion options to all account holders. These tools are accessible from the account dashboard at any time. Using them does not affect your account standing or VIP tier status.
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player," "you," "your") and apkmaz11 ("the Platform," "we," "us," "our") in relation to your use of the apkmaz11 website, mobile application, and all services available through them.
apkmaz11 provides an online gaming platform to players in Pakistan, offering Live Casino games, Bingo, Cricket and Sports Betting, Slots, Esports, and related entertainment services. All services are provided exclusively in Pakistani Rupees (PKR) and are designed specifically for Pakistani players.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of your agreement with apkmaz11. Where these Terms are silent on a matter addressed in those documents, the relevant policy applies.
By clicking "Register," depositing funds, or placing any bet on the platform, you confirm that you have read these Terms, that you are at least 18 years of age, and that you agree to be bound by them.
2.1 You must be at least 18 years of age to register and use apkmaz11. The platform is strictly for adults. Age verification may be requested at any time.
2.2 You must be the legal account holder — registering on behalf of another person, or allowing another person to operate your account, is not permitted.
2.3 You must be accessing apkmaz11 from a jurisdiction where online gaming is not explicitly prohibited for your personal use. It is your responsibility to understand the laws applicable in your location.
2.4 apkmaz11 does not accept registrations from individuals who have self-excluded from the platform. If you have previously self-excluded and believe you have regained access, please contact support immediately.
3.1 Each player is permitted one registered account only. Creating multiple accounts — regardless of the name, email address, phone number, or payment method used — constitutes a breach of these Terms and will result in all accounts being closed and all balances forfeited.
3.2 You must provide accurate, current, and complete information at the time of registration. This includes your full legal name as it appears on your CNIC or passport, a valid email address, and a valid Pakistani mobile number.
3.3 You are responsible for maintaining the confidentiality of your login credentials. apkmaz11 will not be liable for any loss or damage arising from unauthorised access to your account due to failure to keep your credentials secure.
3.4 If you suspect your account has been accessed without your authorisation, contact apkmaz11 support immediately at [email protected] so that appropriate action can be taken.
3.5 apkmaz11 reserves the right to decline a registration or close an account at any time if we reasonably believe that these Terms have been or are likely to be breached.
4.1 All deposits on apkmaz11 are processed in Pakistani Rupees (PKR). No currency conversion is applied. Supported deposit methods include JazzCash, Easypaisa, Raast, Bank Transfer, debit cards, credit cards, and other mobile wallets as listed on the platform at the time of deposit.
4.2 Deposits are credited to your apkmaz11 account balance once the payment has been confirmed by the relevant payment provider. In most cases this is near-instant; however, bank transfers may take longer depending on your banking institution.
4.3 The minimum deposit amount varies by payment method and is displayed at the time of making a deposit. apkmaz11 does not charge deposit fees, though your payment provider may apply their own transaction charges.
4.4 You may only deposit funds from a payment account that is registered in your own name. Third-party deposits — where the sending account belongs to another person — are not accepted and may result in the deposit being returned and the account flagged for review.
4.5 apkmaz11 reserves the right to request proof of payment source for any deposit, particularly as part of AML (anti-money laundering) checks.
5.1 Withdrawals are processed in PKR to the same payment method used for the corresponding deposit, wherever possible. apkmaz11 operates a same-method withdrawal policy to reduce the risk of fraud.
5.2 Before your first withdrawal can be processed, you must complete KYC identity verification (see Section 9). Withdrawal requests submitted before KYC completion will be placed on hold until verification is approved.
5.3 Withdrawal processing times vary by VIP tier: Bronze and Silver accounts are processed within the standard queue (up to 24 hours); Gold within 6 hours; Platinum within 3 hours; Diamond within 15 minutes; Elite on a priority basis with a named senior account manager.
5.4 Minimum and maximum withdrawal limits apply. Current limits are displayed on the Withdrawal page and are subject to your active VIP tier at the time of the request.
5.5 apkmaz11 does not charge withdrawal fees. Any fees charged by your bank or mobile wallet provider are outside of our control and are your responsibility.
5.6 apkmaz11 may delay or decline a withdrawal request if there are reasonable grounds to suspect fraud, money laundering, bonus abuse, or if outstanding KYC documents have not been submitted.
6.1 apkmaz11 offers various bonuses and promotions including, but not limited to, Welcome Bonuses, Deposit Match Bonuses, Weekly Cashback, Free Spins, and VIP-exclusive offers. All bonuses are subject to specific terms which are published at the point of the offer.
6.2 Wagering requirements apply to most deposit bonuses. The wagering requirement, eligible games, minimum odds (where applicable), and expiry period are all stated in the individual bonus terms. You must meet the wagering requirement before any bonus-derived winnings can be withdrawn.
6.3 Weekly PKR Cashback, which is a benefit of the VIP programme, is credited to your account every Monday based on net losses calculated Sunday night. There are no wagering requirements on cashback credits — these can be played or withdrawn directly.
6.4 Bonuses cannot be transferred between accounts or exchanged for cash outside of applicable withdrawal conditions. One bonus per player per promotion unless explicitly stated otherwise.
6.5 apkmaz11 reserves the right to cancel a bonus or void bonus-derived winnings if we reasonably believe the bonus has been claimed through fraudulent means, bonus abuse, or in violation of these Terms.
6.6 Bonus offers are subject to change or withdrawal at apkmaz11's discretion. Active bonuses will not be cancelled mid-use without reasonable notice except in cases of suspected fraud.
7.1 All registered apkmaz11 accounts are automatically enrolled in the VIP programme from the moment of account creation, starting at Bronze tier. No separate application is required.
7.2 VIP points are earned on real-money bets at the following rates: Live Casino and Bingo — 10 points per PKR 100 wagered; Slots — 8 points per PKR 100 wagered; Cricket, Sports Betting, and Esports — 5 points per PKR 100 wagered.
7.3 Tier eligibility is assessed on a rolling 30-day basis. If your accumulated points fall below the threshold for your current tier, your tier will be adjusted accordingly at the next evaluation period. You will be notified before a tier downgrade takes effect.
7.4 VIP benefits — including enhanced withdrawal limits, cashback rates, and personal account manager access — are tied to your account login and apply across both the website and the Android app.
7.5 apkmaz11 reserves the right to modify the VIP programme structure, point earn rates, tier thresholds, and associated benefits with reasonable advance notice to affected members.
8.1 apkmaz11 offers games across multiple categories: Live Casino (Roulette, Baccarat, Blackjack, and other table games), Bingo, Slots, Cricket and Sports Betting, and Esports. Game availability may vary and is subject to change.
8.2 All casino games operate on certified Random Number Generation (RNG) technology. Live Casino games are hosted by real dealers via live stream. The outcome of each game is independent and not influenced by previous results.
8.3 Cricket and Sports Betting markets are offered on Pakistan international fixtures, PSL matches, T20 series, Football, and Esports tournaments. Available markets, odds, and bet types are displayed within the betting section at the time of placing a bet.
8.4 Minimum and maximum bet limits apply per game and per betting market. These are displayed before each bet is placed. apkmaz11 reserves the right to limit the maximum win on any single bet or game session.
8.5 In the event of a technical fault or game error, apkmaz11 will investigate and — where it is fair and reasonable — void affected rounds and return stakes to player accounts. Winnings generated during a confirmed technical error are not guaranteed to be paid.
8.6 Bets once confirmed cannot be cancelled or reversed. Please review your bet slip carefully before confirming any wager.
9.1 KYC (Know Your Customer) verification is a one-time requirement for all apkmaz11 accounts and must be completed before your first withdrawal is processed. KYC helps protect you and the platform against identity fraud and unauthorised account use.
9.2 Accepted identity documents for Pakistani players include a valid CNIC (Computerised National Identity Card) or a valid Pakistani passport. A clear photograph or scan of the document — showing all four corners and all printed details — is required.
9.3 In addition to identity documents, apkmaz11 may request proof of payment method ownership (for example, a screenshot of your JazzCash or Easypaisa account showing your registered name) and, in certain cases, a proof of address document.
9.4 KYC verification is typically completed within 24 hours of document submission. You will be notified by email once your verification is approved or if additional documents are needed.
9.5 Providing false, altered, or fraudulent documents during KYC is a serious breach of these Terms. Affected accounts will be permanently closed and all balances forfeited. apkmaz11 may also report such incidents to relevant authorities.
10.1 You agree to use apkmaz11 for personal entertainment only. Use of automated tools, bots, scripts, or any software designed to gain an unfair advantage over the platform or other players is strictly prohibited.
10.2 Collusion between players — including coordinated betting to manipulate game outcomes or exploit bonus terms — is prohibited and will result in immediate account closure and forfeiture of funds.
10.3 Any attempt to exploit technical vulnerabilities, software bugs, or payment processing errors is prohibited. If you discover a genuine platform error that results in an unintended credit to your account, you are obliged to report it to support immediately. Retaining and wagering erroneously credited funds is considered fraud under these Terms.
10.4 Using the platform in connection with any money laundering activity is strictly prohibited. apkmaz11 complies with applicable AML (anti-money laundering) standards and cooperates with relevant authorities when required.
10.5 Abusive, threatening, or harassing communications directed at apkmaz11 staff or other players — whether through live chat, email, or any other channel — will not be tolerated and may result in account suspension.
11.1 apkmaz11 is committed to providing a safe and enjoyable gaming environment. The platform is designed for adult entertainment and is not intended as a source of income or a solution to financial difficulties.
11.2 apkmaz11 provides the following responsible gaming tools, accessible from the account dashboard: deposit limits (daily, weekly, monthly), session time reminders, temporary cooling-off periods (24 hours, 7 days, 30 days), and permanent or indefinite self-exclusion.
11.3 Self-exclusion takes effect immediately upon request. During a self-exclusion period, you will not be able to log in, deposit, or place bets. apkmaz11 will also suppress promotional communications to your registered email and phone number during the exclusion period.
11.4 If you are under 18, please do not attempt to register or use this platform. If a parent or guardian discovers that a minor has gained access to an apkmaz11 account, please contact support immediately so the account can be reviewed and closed if necessary.
11.5 Full details of available responsible gaming tools and guidance on managing your gaming activity are available on the Responsible Gaming page.
12.1 All content on the apkmaz11 platform — including but not limited to logos, game graphics, interface design, text, software, and promotional materials — is the intellectual property of apkmaz11 or its licensed content providers.
12.2 You may not reproduce, distribute, modify, publicly display, or create derivative works from any apkmaz11 content without prior written permission.
12.3 apkmaz11 grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes in accordance with these Terms.
13.1 apkmaz11 provides the platform on an "as is" and "as available" basis. While we work to ensure consistent uptime and performance, we do not guarantee that the platform will be available without interruption, error, or data loss at all times.
13.2 To the maximum extent permitted by applicable law, apkmaz11 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including — without limitation — loss of winnings due to technical issues beyond our reasonable control.
13.3 apkmaz11's total liability to you in connection with any single incident shall not exceed the amount you deposited in the 30 days immediately preceding the incident giving rise to the claim.
13.4 Nothing in these Terms limits our liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
14.1 You may close your apkmaz11 account at any time by contacting support. Upon closure, any eligible real-money balance will be returned to your registered payment method after completing any pending KYC requirements. Bonus balances that have not met wagering requirements will be forfeited.
14.2 apkmaz11 reserves the right to suspend or permanently close any account — with or without prior notice — where we have reasonable grounds to believe that: (a) these Terms have been breached; (b) the account is being used fraudulently; (c) the account holder is under 18; (d) the safety or integrity of the platform or other users is at risk.
14.3 In cases of account closure due to confirmed fraud, bonus abuse, or other serious breaches of these Terms, apkmaz11 reserves the right to withhold some or all of the account balance. We will communicate the reason for closure where it is safe and appropriate to do so.
15.1 apkmaz11 may update these Terms from time to time to reflect changes in the platform's services, payment options, legal requirements, or operating practices. The updated Terms will be published on this page with a revised "Last Updated" date.
15.2 Where a change to the Terms is material — for example, changes affecting your withdrawal rights, bonus conditions, or VIP programme benefits — apkmaz11 will notify registered players by email to the address on their account at least 7 days before the change takes effect.
15.3 Your continued use of the platform after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree with the changes, please close your account before the effective date.
16.1 For general queries, payment issues, or account support, you can reach the apkmaz11 team via live chat (available 24/7 inside the platform) or by email at [email protected].
16.2 If you have a formal complaint about how your account or a transaction has been handled, please email us with full details — including your account username, the relevant transaction ID or game round ID, and a clear description of the issue. We will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days.
16.3 Gold, Platinum, Diamond, and Elite VIP members may also raise complaints directly with their personal account manager, who will handle escalations at priority speed.
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