apkmaz11 takes the privacy of every Pakistan player seriously. This policy explains clearly what personal information we collect when you register, deposit, play, or contact support — and exactly how that information is stored, used, and protected.
Six core commitments that shape how we handle every piece of your personal data.
All data transmitted between your device and the apkmaz11 platform is protected by industry-standard SSL encryption. This applies whether you are logging in, making a deposit via JazzCash or Easypaisa, submitting KYC documents, or chatting with support. No information travels in plain text.
apkmaz11 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your name, CNIC details, mobile number, email address, and payment data belong to you — they are used to run your account and process your transactions, nothing else.
Personal and financial data is stored on secured servers with restricted access. Only staff members who need your data to perform their job — such as processing a withdrawal or verifying your identity — are permitted to access it. Access logs are maintained and reviewed regularly.
apkmaz11 collects only the data that is genuinely needed to provide the service — account registration details, payment information for PKR transactions, KYC documents for verification, and technical data for platform security. We do not collect data we have no use for.
Promotional communications — including bonus offers, PSL betting promotions, and VIP updates — are opt-in. If you no longer want to receive them, you can update your preferences from the account dashboard or contact support. Opting out of marketing does not affect your ability to use the platform.
You have the right to request a copy of the personal data apkmaz11 holds about your account at any time. You may also request correction of inaccurate data or, in certain circumstances, deletion of your account data. Requests can be submitted via support at [email protected].
This Privacy Policy ("Policy") describes how apkmaz11 ("we," "us," "our") collects, processes, stores, and protects personal data relating to registered players and website visitors ("you," "your") in connection with the apkmaz11 platform, available at apkmaz11.pro and via the Android application.
apkmaz11 is designed specifically for Pakistani players. All data processing activities described in this Policy relate to the services provided to users in Pakistan, including account management, PKR deposits and withdrawals, Cricket and Sports Betting, Live Casino, Bingo, and the VIP rewards programme.
By registering an account with apkmaz11, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register or use the platform.
This Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy.
apkmaz11 collects the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number | Yes — for KYC |
| Contact Data | Email address, Pakistani mobile number | Yes — for account |
| Financial Data | JazzCash / Easypaisa account reference, bank account details, transaction history in PKR | Yes — for payments |
| KYC Documents | Scanned CNIC or passport, proof of payment method ownership | Yes — before first withdrawal |
| Account Activity | Login history, game sessions, bets placed, VIP points balance, bonus history | Automatic — platform operation |
| Technical Data | IP address, device type, browser, operating system, session duration | Automatic — security & performance |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact support |
| Marketing Preferences | Whether you have opted in or out of promotional communications | Based on your choices |
3.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account preferences.
3.2 Automatically — when you visit or use the platform. Technical data including IP address, device information, and session logs are collected automatically as part of normal platform operation. This data is used for security monitoring and to improve platform performance.
3.3 From payment providers — when you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, Bank Transfer, or other supported payment methods, we receive confirmation data from the relevant payment provider to process and record your transaction.
3.4 From KYC processes — identity and document verification data is collected when you submit your CNIC, passport, or other required documents as part of the account verification process.
apkmaz11 uses your personal data for the following purposes:
5.1 Performance of a contract: Most data processing on apkmaz11 is necessary to perform the agreement between you and the platform — running your account, processing payments in PKR, and delivering the gaming services you have registered for.
5.2 Legal obligation: Certain data processing — particularly KYC verification and AML transaction monitoring — is required to comply with applicable legal obligations. apkmaz11 cannot operate without conducting these checks.
5.3 Legitimate interests: Security monitoring, fraud prevention, and platform performance improvements are carried out on the basis of legitimate interests. These activities benefit both apkmaz11 and its players, and they do not override your fundamental rights.
5.4 Consent: Marketing communications are sent only with your consent. You can withdraw consent at any time by updating your preferences in the account dashboard or contacting support.
6.1 apkmaz11 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes.
6.2 We share personal data with the following categories of third parties, strictly for the purposes listed:
6.3 All third parties with whom apkmaz11 shares personal data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is strictly necessary.
7.1 Financial data — including your JazzCash or Easypaisa account reference, bank account details, and transaction history — is stored securely and used exclusively for processing your deposits and withdrawals in PKR and for maintaining your account's financial records.
7.2 apkmaz11 does not store full card numbers or CVV codes on our servers. Card payment data is handled directly by our PCI-DSS compliant payment processor. We retain only a tokenised reference sufficient to process refunds or withdrawals to the same card.
7.3 KYC documents — including scans or photographs of your CNIC or passport — are stored securely and accessed only by authorised staff performing identity verification duties. Once your KYC is approved, documents are retained for the period required under applicable AML obligations and then securely deleted.
7.4 For withdrawal requests, apkmaz11 applies a same-method policy to reduce fraud risk. Your registered payment details are compared against the withdrawal destination to confirm they match before the transfer is approved.
7.5 In cases where a transaction raises an AML flag, apkmaz11 may request additional documentation from you before releasing funds. This is a legal obligation and is not a reflection of any assumption of wrongdoing on your part.
8.1 apkmaz11 uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve your overall experience. The following categories of cookies are used:
8.2 apkmaz11 does not use third-party advertising cookies or allow third-party advertisers to place tracking technologies on our platform pages.
8.3 You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally.
9.1 apkmaz11 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable legal obligations.
9.2 Active account data — including your profile, transaction history, game records, and VIP history — is retained for the lifetime of your account and for a period of five years following account closure, in line with standard AML record-keeping requirements.
9.3 KYC documents are retained for the period required under applicable anti-money laundering regulations from the date of account closure or the last transaction, whichever is later.
9.4 Support communications — including live chat transcripts and email correspondence — are retained for two years from the date of the interaction, or longer if the communication relates to an ongoing dispute or legal matter.
9.5 Technical and session data collected for security purposes is typically retained for 90 days and then deleted or anonymised, unless it forms part of an ongoing security investigation.
9.6 Marketing preference data is retained until you withdraw consent or close your account, whichever comes first.
10.1 apkmaz11 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction.
10.2 Key security measures include:
10.3 In the event of a data breach that may affect your personal data, apkmaz11 will notify affected users promptly and take all reasonable steps to contain and remediate the breach. You will be informed of what data was affected and what steps you should take to protect your account.
10.4 While apkmaz11 takes data security seriously, no online platform can guarantee absolute security. You also play an important role in keeping your account safe — please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.
As a player on apkmaz11, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact support at [email protected] with your account username and the specific request. We will respond within 30 days.
12.1 apkmaz11 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, please do not attempt to register or use this platform.
12.2 If a parent or guardian believes that a minor has registered an account on apkmaz11 or submitted personal data without appropriate consent, please contact us immediately at [email protected]. We will investigate promptly and take appropriate action, including closing the account and deleting the associated personal data.
12.3 Age verification is part of the KYC process. Any account found to belong to a person under 18 will be closed immediately, all balances forfeited, and personal data deleted in accordance with applicable requirements.
13.1 apkmaz11 may update this Privacy Policy from time to time to reflect changes in the platform's services, data processing practices, or applicable legal requirements. The updated Policy will be published on this page with a revised "Last Updated" date.
13.2 Where a change to this Policy is material — for example, a change to what data we collect or how we share it — we will notify registered players by email to the address on their account at least 7 days before the change takes effect.
13.3 Your continued use of the apkmaz11 platform after the effective date of any revised Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, please close your account before the effective date.
14.1 If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data has been handled, please contact the apkmaz11 support team:
14.2 When submitting a data-related request, please include your account username and a clear description of your request so we can handle it as efficiently as possible. We aim to acknowledge all privacy-related requests within 24 hours and resolve them within 30 days.
14.3 Gold, Platinum, Diamond, and Elite VIP members may also raise privacy requests directly with their dedicated personal account manager.
Create your free apkmaz11 account in under two minutes. Deposit in PKR, claim your Welcome Bonus, and start earning VIP points on Cricket, Live Casino, and Bingo — all with the confidence that your data is handled with care.